O.C. Tanner’s Culture Cloud Solution: What’s New in Q2 2025

With O.C. Tanner, you can do even more to empower employees around the globe with our market-leading recognition platform, Culture Cloud®. Employees can claim awards in exciting new ways, access the platform easily, and stay connected to a culture of appreciation.

O.C. Tanner is constantly innovating new ways to recognise, reward, measure, and improve your workplace culture.  

Read on to learn more about what you can do with Culture Cloud technology to help employees feel appreciated, do their best work, and stay.

New ways to earn and claim awards

Buy Up

Our clients asked—and we listened. With our new Buy Up feature, employees can now purchase extra points to get the reward they really want, right when it matters most.

When the cart total exceeds the available points balance, users will see an option to buy extra points with a credit card. Any unused points expire after 30 days and will automatically be refunded.
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✓ No transaction fees
✓ Secure third-party payment processor
✓ Fully scalable for global teams

Multiple stores and point banks

Create tailored award store experiences for different programs, groups, locations, or events. With Culture Cloud’s multi-store functionality, you can segment recognition by wellness programs, safety initiatives, onboarding, sales contests, and more—all while managing budgets more precisely with dedicated point banks.

Integrate your wellness program/LSA with recognition

Now you can connect wellness programs and Lifestyle Spending Accounts (LSAs) directly to recognition. Use multiple stores to curate wellness-focused catalogs or integrate with trusted partners like Personify Health. Our 'points for service' model supports both engagement and wellbeing.

External recognition

Customer-facing employees are critical to many businesses but often don’t receive the recognition that would help them feel more appreciated and engaged in their work. This can contribute to high rates of disengagement and turnover in these jobs.

With External Recognition, customers, patients, and clients can recognise your frontline employees for outstanding service. Positive feedback for your employees also becomes a valuable source of customer testimonials and insights.

✓ Easy for customers to use
✓ Boosts employee morale
✓ Offers valuable insights into service delivery
✓ Strengthens your brand

Easier access for deskless employees

Deskless employees, who don’t have regular access to computers, represent nearly 80% of the workforce. These employees are often underserved in accessing company recognition programs. We are constantly developing new tools that make it easy for them to enjoy the benefits and engage in a culture of recognition.

Easy redemption with offline QR codes

Redemption is now just a scan away. Use offline QR codes to let employees redeem points instantly from their phone in the Culture Cloud Mobile App. Codes auto-populate for a smooth, intuitive redemption experience that reduces errors and helps deskless employees feel appreciated and rewarded.

Non-federated login

For teams without Single Sign-On, our Non-Federated Login makes it easy to access Culture Cloud securely. Employees can log in with just a username and password—whether they have an email account or not. No other authentication system is required. It’s a great solution for deskless employees.

Enhanced integrations

Culture Cloud is easier than ever to access within the natural flow of work. We’ve improved our integrations with Slack, Microsoft Teams, and SharePoint—all of which can be accessed remotely.  

We are continually expanding our integration capabilities, which include standout partnerships with Zebra’s PartnerConnect, Personify Health & Wellness, and our Workday Gold Partnership. More ways to recognise, seamlessly embedded in your flow of work.

AI enhancements

Culture Intelligence

O.C. Tanner’s Culture Intelligence isn’t just a suite of features—it’s a powerhouse of insight. Backed by decades of original PhD-level research, award-winning thought leadership, and premium consulting services, it combines the best of human expertise with cutting-edge AI. This synergy delivers real-time, actionable intelligence that empowers leaders to elevate employee experiences and drive meaningful impact.

When recognition matters most, you can rely on O.C. Tanner’s platform built on a legacy of excellence.

Recognition Coach on desktop and mobile

Recognition Coach is a generative AI tool that has helped thousands of employees around the world craft meaningful, effective messages of appreciation based on research-driven best practices.  

Created by the O.C. Tanner Institute and trained on 100 million recognition moments, Recognition Coach picks up on tone, grammar, and phrasing—offering suggestions that users can accept, edit, or ignore.  
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The result? Better communication, deeper appreciation, and stronger culture.

MS Teams chatbot

‍Culture Cloud eCard and award notifications are now part of our Microsoft Teams chatbot integration. Users who give recognition within Microsoft Teams will receive notifications to view their recognition.  

Our solutions are customisable, and this is an integration your organisation can opt-in to as desired.

More than 3,000 companies worldwide trust O.C. Tanner to help them attract and retain talent, strengthen teams, and build exceptional workplaces.  

To learn more about what these exciting new features can do to support your workplace culture, Contact us here. We can’t wait to assist you.